Privacy Policy

Last Updated: October 2023

This Privacy Policy describes how prepiano.com ("we", "us", or "our") collects, uses, and discloses your information when you use our Service.

1. Information We Collect

We only collect information that you voluntarily provide to us. This includes:

• Contact Data: If you use our contact form, we collect your name and email address so that we may respond to your inquiries.
• Usage Data: We may collect anonymous, non-identifying technical data (such as browser type or device type) to help us improve the Service's performance.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service.
• Respond to your comments, questions, and support requests.
• Monitor and analyze usage trends to improve user experience.

3. Data Storage and Security

We value your trust in providing us your personal information. We employ industry-standard security measures to protect your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may only share information if required by law or to protect our legal rights.

5. Children's Privacy

The prePiano Service is intended for children ages 3–8. While the application is designed for children, we do not knowingly collect personal information from children via the Service itself. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take steps to remove such information.

6. Compliance with Canadian Law

We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. Users in British Columbia are also protected by the Personal Information Protection Act (PIPA).

7. Your Rights

You have the right to request access to the personal information we hold about you, or to request that we correct or delete your personal information. To exercise these rights, please contact us via our contact form.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website contact form.